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Call: 804-248-1654
FAQS
ANSWERS TO COMMON QUESTIONS ABOUT SEAL THIS
SERVICES, POLICIES, & MORE.
Our Company
PHILOSOPHY
With over twelve years' experience, and a crew with over 12,000 driveways under our belt, we are proud to offer our services to residential and commercial customers in the Greater Richmond area. As part of our philosophy, we believe that a beautifully sealed driveway shouldn’t break the bank. We offer our customers the best service in Richmond, at a price they can afford. Our mission is driven behind the philosophy of giving the best possible service at a reasonable price, and our customers will not only call us back but refer us to friends and family.
Residential Services
Q: Do you offer hot asphalt patching?
In addtion to our regular services, we also offer hot asphalt patching for small potholes and depressions in your asphalt driveway. We specialize in patching small areas that require repair, while maintaining the existing asphalt driveway and avoiding the high costs of repaving. Our process starts by excavating the required area to the asphalt base. Next, we install, grade and compact the hot asphalt. We then cut tie-in joints for a smooth transition , and wrap things up by cleaning and tacking the seams of the patch. See photo examples here.
Q: How long do you guarantee crack filler?
We do not warranty or guarantee crack fill
Q: How is the sealer applied?
We apply a thick coat of sealer by hand using a brush or a squeegee. This is the equivalent of 2-3 sprayed applications.
Q: How does rain affect the work?
Rain the day before does not affect our ability to apply the sealer. After the sealer is applied, it requires between 4 and 8 hours of drying time in order not to be rain affected, depending on the sun exposure of the asphalt and the temperature on the day of the work. If there is deep shade or the asphalt has northern exposure, it may require more drying time. We are cautious not to work if we expect rain to affect the work. We will contact you by 9am on the morning of the work if we feel the need to re-schedule due to the weather.
Q: Is vegetation removed from the cracks prior to them being filled?
Our crews will endeavor to remove the weeds and grass growing through the cracks using scrapers. However, we ask that you use a weed killer on any of those areas 2-3 days prior to the work to try to ensure that it will not grow back.
Q: There is tar on the grass after the work, how long will that stay there?
Our crews are instructed to step off on to the grass so there are no footprints on the sidewalk or other abutting surfaces, there will also be a little spill over from the edges of the driveway. However, any tar on the grass will mow out within 1-2 weeks.
Q: What time will the work be performed?
We work between 8am and 5pm, we do not require anyone to be home because the day is not routed until the morning of the work, when all jobs are finalized in the system. You are welcome to call our office any time after 7:30am on the morning of the work to get a 2-3 hour time window for when the work will be performed.
Q: Is sand added to the sealer?
Yes.
Q: Will leaves dropping from trees stick to the sealer?
It is possible for leaves or other debris to stick to the sealer while it is still wet. However, they rarely embed and are easily removed once the sealer has dried. To avoid the worst of the leaves dropping, we recommend sealing the driveway in the Spring or Summer.
Q: Do you price match?
We will do our best to match the price of any competitor providing the same service with a one-year warranty, hand-applied sealer.
Q: Do you fill the seam between the asphalt and concrete at the garage and sidewalk?
Unfortunately, we are unable to fill those seams between the asphalt and abutting surfaces. Click here for examples of cracks that will or will not be filled.
Q: There is a small depression in the driveway, will that be level after the sealing?
The sealer is a liquid, and thus cannot be applied more heavily to level out a low area, as that will lead to the sealer cracking. Repaving is the only way to remedy those areas.
Q: Do you patch potholes?
We are able to patch clear cut potholes on the driveway using either cold asphalt patch or hot asphalt patch . Cold asphalt patching is designed as a short-term solution to buy time and help the hole not to deteriorate further. Hot asphalt patching is a longer-term solution to patching, at a lower cost than repaving.
Q: How long does the driveway need to cure after repaving?
New asphalt needs time to cure before being sealed for the first time. We recommend waiting 3-6 months before you seal the driveway for the first time after repaving.
Online Bill Pay
Q: Is there a fee to pay my invoice online?
Yes, a 3% service fee will get added to your invoice. This 3% covers the cost of our payment gateway provider.
Q: Is my payment secure?
Yes. Our payment service is PCI-DSS compliant, and your credit card data never touches our servers. Our service is powered by Stripe , one of the world's leading payment gateway services.